Washer & dryer repair
A better first visit starts with the machine details.
Send the brand, model, symptoms and any visible error code so the diagnostic visit starts with useful information.
Problems to report
Describe what changed and where the cycle stops.
Useful requests include not draining, not spinning, not heating, unusual noise, leaking or stopping mid-cycle.
- Washer or dryer type and loading style
- Visible error code or indicator
- Leak location, noise timing or incomplete cycle stage
Before the visit
Keep the appliance safe and intact.
Stop using a leaking, overheating or otherwise unsafe machine. Locate the model label only if it is safely accessible and do not dismantle equipment for the request.
What happens next
Assessment first, then a clear repair choice.
After diagnosing the fault, we explain the repair option and price. If you approve it, we either complete the work or arrange a return when the part is ready.
- Diagnosis recorded
- Repair option explained
- Your approval
- Repair or return visit
- Final test and invoice
Recorded for later
Model, fault, fitted part and result stay together.
A useful service record means a future conversation starts with the appliance history rather than a vague memory.
See a washer return visit →