Parts & return visits
When a part is needed, the job should not disappear into a message thread.
The appliance, diagnosis, approved part, price and return window stay attached to one job.
01 Owner-operated contact02 Approval before repair03 One connected service record
One connected sequence
The request, decision and outcome stay in order.
The appliance, diagnosis, approved part, price and return window stay attached to one job.
- 01
Approval first
You see the proposed part and next step first.
Nothing is ordered, fitted or charged until you approve the option.
- 02
Between visits
Status remains clear while the part is pending.
The owner can see what was approved, the appliance and model it belongs to, and what must be checked before the return.
- 03
On return
The original symptom and first diagnosis remain visible.
The return visit continues the same service history, then records the fitted part, test outcome and any remaining advice.
- 04Washer drainage return visit
See it in practice
Follow a washer job across two visits.
See how diagnosis, approval, parts and final testing stay connected from one visit to the next.